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How to get support from Home-Start Shepway

You can get support by contacting us directly, speaking to a professional who knows your family, or asking someone you trust to help you reach out. We’ll listen and work with you to find the right support.

Ribbon badge: QUALITY HOME START 2025 ASSURED certification.

HOME START Quality Assurance Self-Assessment 2024 seal PROTECTING FAMILIES.

6801+

Families supported

12,959+

Children supported

57,938

Volunteers trained

Helping families in Folkestone, Hythe and Romney Marshsince 1995

Adults and children playing with hula hoops in a bright community room.

Two young children painting, one wearing 'POP' shirt, at green tables.

Child pushes toy truck through dirt in a black sensory bin.

Abstract orange squiggly line forming a loop on a black background.

How We Help

We offer a range of family-focused support designed to make a real difference:

One-to-one home-visiting support
Practical and emotional support when life feels hard
Group activities and parenting sessions
Online support and phone check-ins
Local groups for families with young children
Tailored support for parents experiencing domestic abuse or complex challenges

Our services are shaped around your needs, whether that’s help with everyday parenting, building confidence, or navigating a difficult patch

Supporting families with young children across Folkestone, Hythe and Romney Marsh since 1995.

Parenting can be tough, and it’s completely okay to need a bit of extra support.

If you’re feeling overwhelmed, isolated, or just unsure where to turn, we’re here for you. Our trained volunteers and staff work alongside you, building on your strengths and helping you feel more confident.

We offer the support you feel you need. Everything is confidential, non‑judgmental and rooted in compassion.

We work with parents and carers of young children, helping to make early childhood a positive, calmer experience for everyone.

Many families come to us feeling stressed, lonely or unsure what to do next. You’re not alone — and childhood can’t wait.

Volunteer
with us

We offer a range of family-focused support designed to make a real difference:

BBC Children In Need

£44,997

Home-Start Shepway awarded £44,997 by BBC Children in Need to develop the Three and Thriving Project supporting young children's emotional and social development.