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How to get support from Home-Start Shepway

You can get support by contacting us directly, speaking to a professional who knows your family, or asking someone you trust to help you reach out. We’ll listen and work with you to find the right support.

Ribbon badge: QUALITY HOME START 2025 ASSURED certification.

HOME START Quality Assurance Self-Assessment 2024 seal PROTECTING FAMILIES.

6801+

Families supported

12,959+

Children supported

57,938

Volunteers trained

Helping families in Folkestone, Hythe and Romney Marshsince 1995

Adults and children playing with hula hoops in a bright community room.

Two young children painting, one wearing 'POP' shirt, at green tables.

Child pushes toy truck through dirt in a black sensory bin.

Abstract orange squiggly line forming a loop on a black background.

Our Impact

For nearly 30 years, families have trusted us to stand with families through the early years offering calm, caring support that helps children thrive and helps parents feel more confident in themselves. Everything we do is shaped by what families tell us they need.

Parents share that they feel more able to cope, less alone, and better supported through the everyday challenges of raising young children. Children grow in confidence too communicating more, playing more, and settling into routines that make home life feel calmer and more connected.

Families also tell us they feel more part of their community, with the confidence to reach out to local services that can support them as their children grow. Professionals we work with see these changes every day and consistently share how much stronger, happier and more settled families become with early, relationship‑based support.

Our support includes:

• Weekly one‑to‑one home visiting from someone who listens and understands

• Practical and emotional support when life feels overwhelming

• Parenting groups and activities that build confidence and connection

• Flexible online support and regular check‑ins

• Welcoming parent‑child groups where families can play, learn and meet others

• Gentle, tailored support for parents facing domestic abuse or complex challenges

Together, we help families feel heard, supported and ready to give their children the best possible start in life.

Supporting families with young children across Folkestone, Hythe and Romney Marsh since 1995.

Parenting can be tough, and it’s completely okay to need a bit of extra support.

If you’re feeling overwhelmed, isolated, or just unsure where to turn, we’re here for you. Our trained volunteers and staff work alongside you, building on your strengths and helping you feel more confident.

We offer the support you feel you need. Everything is confidential, non‑judgmental and rooted in compassion.

We work with parents and carers of young children, helping to make early childhood a positive, calmer experience for everyone.

Many families come to us feeling stressed, lonely or unsure what to do next. You’re not alone — and childhood can’t wait.

Volunteer
with us

We offer a range of family-focused support designed to make a real difference:

Kent Police Property Funds

BBC Children In Need

£44,997

Home-Start Shepway awarded £44,997 by BBC Children in Need to develop the Three and Thriving Project supporting young children's emotional and social development.